Whozz Calling? Deluxe

Caller ID & Outbound Monitoring for analog phone lines
< 2 Line with Ethernet Output >
< 4 Line with Ethernet Output >
< 8 Line with Ethernet Output >
< 2 Line with Serial Output >
< 4 Line with Serial Output >
< 8 Line with Serial Output >

Monitor all aspects of phone activity. Use for robust pop-up screen applications, complete call tracking, and real-time phone line activity. The hardware delivers the following phone information:

  • Inbound Calls
    • Caller ID Number
    • Caller ID Name
    • Time and Date
    • Phone Line number on which the data arrives.
    • Call answered and call hung up.
    • Call duration
  • Outbound Calls
    • Number Dialed
    • Time and Date
    • Phone Line number used
    • Call duration

If you have an application that has integrated CallerID.com products, use our Product Selection Guide to determine whether a Basic or Deluxe model is required.

Typical Uses
  • Deluxe Caller ID Modules
    Caller ID screens can show when calls are answered, in progress, and completed for both inbound and outbound calls.
  • Pop-up Customer Records
    Even before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
  • Personalize Your Phone Calls
    Having your customer's information in front of you allows you to tailor your conversation to their needs.
  • Save Time Taking Orders
    Save precious seconds during peak hours by customers automatically being pulled up.
  • Call Back Unanswered Customers
    Hardware tracks whether calls have been answered or not.
  • Bill Clients for Phone Hours
    Charge based on the total duration of all phone calls to and from your customers. Software available with reporting capabilities.
  • Adjust Telephony Staffing
    Unit reports if calls are answered, and number of rings before answer, and call duration.
  • Build Your Prospect List
    Software is available to "quick fill" new records with Caller ID names and numbers.
Software Available

If you do not have an application that integrates CallerID.com products, our free EL Popup software can be used for simple popup and logging applications. All call records are easily accessible for display, sorting, searching and exporting.

More robust programs for office applications can be purchased from our general office software partners. These programs contain features to add customer records, call notes for each conversation, pre-programmed and customizable call reports.

CallerID.com has partnered with many industry-specific application providers in the Restaurant/Hospitality, Taxi/Dispatch, Automotive, and Service industry. We have links to most companies that have integrated CallerID.com products on our Software Partners page.

  • Inbound Caller ID
    Incoming call data includes phone line number, time, date, Caller ID number, Caller ID name (when available) call duration, and number of rings before answer.
  • Outbound Caller ID
    Outgoing call data includes phone line number, date and time, number dialed, and call duration.
  • Real-Time Phone lIne Status
    Units can report Ring, Off-hook, and On-hook events so call status can be presented.
  • Never Miss Data
    Individual microprocessors on each channel capture all data from simultaneous calls on multiple lines.
  • Diagnostic LED's
    To aid troubleshooting, LEDs each channel show Ring signal, Caller ID signal, On-hook, Off-hook, and DTMF digits dialed.
  • Easy Connections
    Standard modular jacks make phone connections a snap.
  • Large Installations
    Four and Eight-Line Units can be chained together to monitor up to 56 phone lines on one computer network.
  • All Inclusive Package
    Product includes a power supply, 6' Ethernet or Serial cable, and mounting bracket. If specified when ordering, a number of various modular duplicators, splitters, couplers, and phone cords can be included.

Modular jacks are provided making all connections a snap. Units are compatible with either simple 1, 2, or 4 line phones, or telephone systems including Key switches, Keyless switches, and PABX's.

When simple phones are present, connections can be made by non-technical individuals. Installations involving telephone systems are accomplished in less than an hour by a qualified telephone technician. Installation Diagrams and instructions are included and we provide free installation support for both novices and telephone professionals.

Application Integration
  • Complete Source Code
    Royalty-free complete Popup source code in a variety of programming languages on different platforms. See our Developers Section for more details.
  • Software Test Tool
    The Ethernet Emulator delivers the exact same output as Ethernet connected Deluxe units. It eliminates the need for using CallerID.com hardware during development of your interface software.
  • Easy Integration
    Unit sends fixed field, space delimited, ASCII text for simple string reads and field extractions. View Data Format.
  • Programming Manual
    Comprehensive manual designed with the developer in mind.
  • Technical Assistance
    Free programming assistance and technical support during the entire product warranty period.
Physical Dimensions 8.1" W x 6.25" D x 2.0" H
Shipping Dimensions 10" x 12" x 6"
Actual Weight 4 lbs. (1.8kg)
Dimensional Ship Weight 7 lbs. (3.2kg)
External Power Supply Output 9VDC - Center Negative
Domestic Supply Input 120V, 60Hz, Output 1A
International Supply 110V-240V, 50-60Hz, Output 1A
Current Draw Less than 150mA
Phone Connections Modular RJ11 (2 Wire)
Computer Connection Ethernet 6' CAT4e or Serial Cable
Ringer Equivalence (REN) 0.1B
Approvals UL, SA and FCC
Whozz Calling? Serial Ethernet
2 Line Deluxe $249 $335
4 Line Deluxe $495 $580
8 Line Deluxe $895 $980

Volume discounts available.

Retail customers see our complete End Users Price List.
Dealers and distributors see our Dealer Price List.