Whozz Calling? Deluxe

Caller ID & Outbound Monitoring for analog phone lines

2 Line with Ethernet Output

4 Line with Ethernet Output

8 Line with Ethernet Output

2 Line with Serial Output

4 Line with Serial Output

8 Line with Serial Output

Monitor all aspects of phone activity. Use for robust pop-up screen applications, complete call tracking, and real-time phone line activity. The hardware delivers the following phone information:

Inbound Calls
- Caller ID Number
- Caller ID Name
- Time and Date
- Phone Line number on which the data arrives.
- Call answered and call hung up.
- Call duration
Outbound Calls
- Number Dialed
- Time and Date
- Phone Line number used
- Call duration

If you have an application that has integrated CallerID.com products, use our Product Selection Guide to determine whether a Basic or Deluxe model is required.

Typical Uses

Deluxe Caller ID Modules
Caller ID screens can show when calls are answered, in progress, and completed for both inbound and outbound calls.
Pop-up Customer Records
Even before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
Personalize Your Phone Calls
Having your customer's information in front of you allows you to tailor your conversation to their needs.
Save Time Taking Orders
Save precious seconds during peak hours by customers automatically being pulled up.

Call Back Unanswered Customers
Hardware tracks whether calls have been answered or not.
Bill Clients for Phone Hours
Charge based on the total duration of all phone calls to and from your customers. Software available with reporting capabilities.
Adjust Telephony Staffing
Unit reports if calls are answered, and number of rings before answer, and call duration.
Build Your Prospect List
Software is available to "quick fill" new records with Caller ID names and numbers.

Software Available

If you do not have an application that integrates CallerID.com products, our free EL Popup software can be used for simple popup and logging applications. All call records are easily accessible for display, sorting, searching and exporting.

More robust programs for office applications can be purchased from our general office software partners. These programs contain features to add customer records, call notes for each conversation, pre-programmed and customizable call reports.

CallerID.com has partnered with many industry-specific application providers in the Restaurant/Hospitality, Taxi/Dispatch, Automotive, and Service industry. We have links to most companies that have integrated CallerID.com products on our Software Partners page.

Hardware

Inbound Caller ID
Incoming call data includes phone line number, time, date, Caller ID number, Caller ID name (when available) call duration, and number of rings before answer.
Outbound Caller ID
Outgoing call data includes phone line number, date and time, number dialed, and call duration.
Real-Time Phone lIne Status
Units can report Ring, Off-hook, and On-hook events so call status can be presented.
Never Miss Data
Individual microprocessors on each channel capture all data from simultaneous calls on multiple lines.

Diagnostic LED's
To aid troubleshooting, LEDs each channel show Ring signal, Caller ID signal, On-hook, Off-hook, and DTMF digits dialed.
Easy Connections
Standard modular jacks make phone connections a snap.
Large Installations
Four and Eight-Line Units can be chained together to monitor up to 56 phone lines on one computer network.
All Inclusive Package
Product includes a power supply, 6' Ethernet or Serial cable, and mounting bracket. If specified when ordering, a number of various modular duplicators, splitters, couplers, and phone cords can be included.

Connections

Modular jacks are provided making all connections a snap. Units are compatible with either simple 1, 2, or 4 line phones, or telephone systems including Key switches, Keyless switches, and PABX's.

When simple phones are present, connections can be made by non-technical individuals. Installations involving telephone systems are accomplished in less than an hour by a qualified telephone technician. Installation Diagrams and instructions are included and we provide free installation support for both novices and telephone professionals.

Application Integration

Complete Source Code
Royalty-free complete Popup source code in a variety of programming languages on different platforms. See our Developers Section for more details.
Software Test Tool
The Ethernet Emulator delivers the exact same output as Ethernet connected Deluxe units. It eliminates the need for using CallerID.com hardware during development of your interface software.

Easy Integration
Unit sends fixed field, space delimited, ASCII text for simple string reads and field extractions. View Data Format.
Programming Manual
Comprehensive manual designed with the developer in mind.
Technical Assistance
Free programming assistance and technical support during the entire product warranty period.

Specifications

Physical Dimensions	8.1" W x 6.25" D x 2.0" H
Shipping Dimensions	10" x 12" x 6"
Actual Weight	4 lbs. (1.8kg)
Dimensional Ship Weight	7 lbs. (3.2kg)

Power

External Power Supply	Output 9VDC - Center Negative
Domestic Supply Input	120V, 60Hz, Output 1A
International Supply	110V-240V, 50-60Hz, Output 1A
Current Draw	Less than 150mA

Connections

Phone Connections	Modular RJ11 (2 Wire)
Computer Connection	Ethernet 6' CAT4e or Serial Cable
Ringer Equivalence	(REN) 0.1B

Approvals

UL, SA and FCC

Prices

Whozz Calling?	Serial	Ethernet
2 Line Deluxe	$249	$335
4 Line Deluxe	$495	$580
8 Line Deluxe	$895	$980

Volume discounts available.

Retail customers see our complete End Users Price List.
Dealers and distributors see our Dealer Price List.