Whozz Calling? Basic POS

for use with analog phone lines

Basic devices are normally used for simple popup screens enabling instant customer recognition, quick and accurate order taking, and superior customer service. The hardware delivers the following Caller ID information:

Caller ID Number
Caller ID Name
Time and Date
Phone Line number on which the data arrives.
Basic hardware does not report if, or when, phone calls are answered and hung up.

Whozz Calling? Basic units are available in 2,4, & 8 line models with either an Ethernet or Serial Port output connection.

If you have an application that has integrated CallerID.com products, use our Product Selection Guide to determine whether a Basic or Deluxe model is required.

2 Line with Ethernet Output

4 Line with Ethernet Output

8 Line with Ethernet Output

2 Line with Serial Output

4 Line with Serial Output

8 Line with Serial Output

Typical Uses

Pop-up Customer Records
Even before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
Personalize Your Phone Calls
Having your customer's information in front of you allows you to tailor your conversation to their needs.
Save Time Taking Orders
Save precious seconds during peak hours by customers automatically being pulled up.

Call Back Unanswered Customers
Call back missed customers that hang up during busy times. The units logs all calls whether answered or not.
Build Your Prospect List
Software is available to "quick fill" new records with Caller ID names and numbers.
Identify Unwanted Callers
Software is available to mark spam and other unwanted callers

Software Available

If you do not have an application that integrates CallerID.com products, our free EL Popup software can be used for simple popup and logging applications. All call records are easily accessible for display, sorting, searching and exporting.

More robust programs for office applications can be purchased from our general office software partners. These programs contain features to add customer records, call notes for each conversation, pre-programmed and customizable call reports.

CallerID.com has partnered with many industry-specific application providers in the Restaurant/Hospitality, Taxi/Dispatch, Automotive, and Service industry. We have links to most companies that have integrated CallerID.com products on our Software Partners page.

Hardware

Inbound Caller ID
Incoming call data includes phone line number, date & time, Caller ID number, and Caller ID name (when available).
Easily Select Options
Small (DIP) switches on the front panel provide quick selection of device options.
Never Miss Data
Individual microprocessors on each channel capture all data from simultaneous calls on multiple lines.
Diagnostic LED's
To aid troubleshooting, LEDs on each channel show ring signal and Caller ID signal.

Easy Connections
Standard modular jacks make phone connections a snap.
Large Installations
Four and Eight-Line Units can be chained together to monitor up to 32 phone lines on one computer network.
All Inclusive Package
Product includes a power supply, 6' Ethernet or Serial cable, and mounting bracket. If specified when ordering, a number of various modular duplicators, splitters, couplers, and phone cords can be included.

Connections

Modular jacks are provided making all connections a snap. Units are compatible with either simple 1, 2, or 4 line phones, or telephone systems including Key switches, Keyless switches, and PABX's.

When simple phones are present, connections can be made by non-technical individuals. Installations involving telephone systems are accomplished in less than an hour by a qualified telephone technician. Installation Diagrams and instructions are included and we provide free installation support for both novices and telephone professionals.

Application Integration

Complete Source Code
Royalty-free complete Popup source code in a variety of programming languages on different platforms. See our Developers Section for more details.
Software Test Tool
The Ethernet Emulator delivers the exact same output as Ethernet connected Basic units It eliminates the need for using CallerID.com hardware during development of your interface software.

Easy Integration
Unit sends fixed field, space delimited, ASCII text for simple string reads and field extractions. View Data Format.
Programming Manual
Comprehensive manual designed with the developer in mind.
Technical Assistance
Free programming assistance and technical support during the entire product warranty period.

Specifications

2 Line Unit

Physical Dimensions	3.35" W x 5.3" D x 1.5" H
Shipping Dimensions	7.9" x 8.2" x 3.7""
Actual Weight	2 lbs. (0.9 kg)
Dimensional Ship Weight	5 lbs. (2.3 kg)

4/8 Line Unit

Physical Dimensions	2.0" x 8.1" x 6.25"
Shipping Dimensions	3.2" x 9.4" x 12.5"
Dimensional Ship Weight	4lbs. (1.8 kg)

Power

External Power Supply	Output 9VDC - Center Negative
Domestic Supply Input	120V, 60Hz, Output 1A
International Supply	110V-240V, 50-60Hz, Output 1A
Current Draw	Less than 150mA

Connections

Phone Connections	Modular RJ11 (2 Wire)
Computer Connection	Ethernet 6' CAT4e or Serial Cable
Ringer Equivalence	(REN) 0.1B

Approvals

UL, SA and FCC

Prices

Whozz Calling?	Serial	Ethernet
2 Line Basic	$199	$285
4 Line Basic	$350	$435
8 Line Basic	$575	$660

Volume discounts available.

Retail customers see our complete End Users Price List.
Dealers and distributors see our Dealer Price List.