Diagnostic Tools

Use these tools independent of your application to help solve any connection and setup issues that may arise. Close your application and/or Caller ID service running in the background to prevent it from blocking the connection of the diagnostic tool.


Ethernet Link Config 5m (Windows) - 1.0.14.0
The ELConfig utility allows you to change network parameters for Ethernet Link enabled devices. For example, set a static IP address that matches your network scheme beyond any potential DHCP assignments. If you have a Whozz Calling? Deluxe unit, you may need to set which call records are sent for your application needs.
This also serves as a great test tool showing formatted call records, totally independent of your application. Download Ethernet Link Config 5m (Windows)
Ethernet Link Config 5m (macOS) - 1.0.14.0
ELConfig utility for macOS. Download Ethernet Link Config 5m (macOS)
Advanced IP Scanner
The program will determine whether an Ethernet connected CallerID.com unit is registered on the network. CallerID.com devices will register as a Microchip device since we use Microchip network interface chips. Goto Advanced IP Scanner Website