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Why Purchase from CallerID.com?

Shipping to over 73 countries, CallerID.com’s products have to work every time, all the time. We have been manufacturing commercial Caller ID equipment for over 15 years. With ninety-five percent of the world wide market, we are the sole-source provider for over 150 software partners. They depend on our dedication to quality, customer service, and fast delivery.

Technology

All products designed and manufactured by CallerID.com utilizes Dedicated Processor Architecture (DPA). In short, every phone line has its own dedicated microprocessor which captures, analyzes, and transfers call data. This superior technology offers a couple of distinct benefits:

Accurate Caller ID Detection

Actual Caller ID signals, as delivered by the phone company, have to travel through miles of wires, connections, and switches. This causes some data to be weak or distorted. The dedicated channel microprocessors automatically correct questionable signals with forward prediction and pattern matching algorithms. Simply put, this means more good data and virtually no occurrences of “Bad Data”, or “No Caller ID” errors.

Multi-Tasking

Shared processor systems exhibit inherent problems dealing with multiple calls arriving at the exact same time. In those situations, data is often lost. With CallerID.com’s exclusive DPA technology, calls are never lost since each phone line has its own microprocessor. When AT&T required hardware for an application requiring every Caller ID signal to be decoded, they tested our equipment with thousands of simultaneous phone calls. Since the DPA architecture performed flawlessly, they awarded the contract to CallerID.com.

Compatibility

CallerID.com’s products deliver telephone and Caller ID data via a standard ASCII based format. This format remains consistent throughout the entire product line for both domestic and international applications. Consequently, software developers need only to write one core interface and be assured it will work with any 2, 4 or 8 line models in the Whozz Calling?, Lite, or POS series of products. This holds true now and in the future, and no matter whether products are deployed domestically or in international locations. Even our Ethernet Link devices utilize this exact same format within UDP packets.

Testing and Quality

In order to meet high volume demands and consistent quality, CallerID.com utilizes automated manufacturing, burn-in, and testing systems. No product is shipped until it is burned in for 48 hours, drop tested, tested, and re-tested. Consequently, our present, verified, defect rate is less than 1 in 1,000. Prior to a major purchase, AT&T Laboratories put our units through a series of tests including, temperature and humidity extremes, drop testing, and high voltage analysis. They also subjected the units to a battery of Caller ID signals with various degrees of distortion, voltage ranges, and unusual ring types. They found CallerID.com products to be “exceptionally well designed and manufactured".

Depth of Inventory

Our customers depend on us to have large quantities of product on hand. They may need, for example, several dozen or more Caller ID devices to satisfy a contract and require immediate shipment of the entire quantity. To address those needs, we are always ready with a huge inventory of products. CallerID.com is prepared to ship, any quantity of any product, in any international format, within 24 hours

International Caller ID

Caller ID delivery follows the same standard in all of North America with the data sent by the phone company after the first ring via FSK. However, telephone companies in other countries have adopted other protocols for providing Caller ID data. For example, many Middle Eastern countries use DTMF (touch tones) to send Caller ID data while Western Europe uses a signaling format called ETSI. Regardless of which country you intend to deploy our products, you can be assured that CallerID.com will provide the correct hardware to perform in that region.

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